Contact Bates Footwear Customer Service
Bates Footwear Phone Numbers and Emails
Toll-Free Number:
-
(866) 699-7374
Customer Service:
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(866) 699-7369
Legal:
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(616) 866-5500
Bates Footwear Email:
How to Contact Bates Footwear?
Most Popular Number:
| Total calls: 41 | Issue resolved: 1 | Last call: Jan 9, 2025 |
Bates Footwear Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Bates Footwear Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Bates Footwear is 8666997374. 95% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday.
People call Bates Footwear mainly because of product/ service, request for information and return/ replace.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Bates Footwear Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Bates Footwear is 8666997374. 95% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday.
People call Bates Footwear mainly because of product/ service, request for information and return/ replace.
The best email to contact Bates Footwear is customerservice@batesfootwear.com.
Contact Information
Bates Footwear Website:
Bates Footwear Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours ET:
Monday - Friday: 8:00am - 9:00pm
Saturday - Sunday: 9:00am - 6:00pm
Fax:
Summary of Bates Footwear Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bates Footwear?
Product/ Service Question:
- “Product question”
- “Boots broken”
- “Defect”
Request for Information Question:
- “I’m looking for one of these deep tongues that you can lace into your boots to keep with a zipper in it”
- “Question about carbon fiber plate”
- “Confirm stolen items”
Return/ Replace Question:
- “Exchange boots”
- “Return”
- “Return order”
Shipping and Delivery Question:
- “Ordered wrong size boots”
- “Did not recieve order conformation and money was taken out of my account”
- “Did not recieve my order”
Refund Question:
- “Refund”
Staff Question:
- “Costumer service”
Other Question:
- “My boot zipper”
- “Boots”
- “Bates lite”
About
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Bates Footwear specializes in manufacturing footwear for women and men. The company was founded by Andrew Jackson Bates in 1885. Its headquarters is based in Richmond, Indiana, USA. Bates Footwear offers the following products: military boots, military shoes, police boots, police shoes, and oxfords. Bates Footwear ships their products across the United States. There are standard, express, and overnight shipping options. The company accepts returns within 45 calendar days from the purchase date. When the fulfillment process is started it is not possible to cancel or change any order. Its status can be tracked on the company website. Available payment options are Visa, MasterCard, American Express, Discover, and PayPal.
Bates Footwear is ranked 1102 out of 5831 in Footwear and Clothing category
Compare Bates Footwear Customer Service To
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