Bates Footwear

I love my bates I got them a year ago but the inside is ripped up good and it kills my feet I can send pictures of my boots to show you but my question is why do they go out so fast?

It was no help at all, tried 3 times each time, I had no results. Absolutely zero help.

Need better contact for law enforcement officers/investigators.

I need my bates boots fix, broke zipper and can't find any to fix them. So please give my a call #208-970-****. Bret

Nobody answered. On hold for a long time so I hung up. Nit sure the hours if I called outside of answering hours or not.

I have been buying bates boots for a long time. More then 15 years.

I had a nice comfortable pair of bates boots that worn out. I bought the same exact ones model # and size and the right boot is tight a round toe area.

I bought the boots from Amazon. I thought i could wear them in but after a week of wearing them they hurt my toes.

I like your products but you have nothing in stock I'm tired of all the excuses of supply chain issues. You can't make money without product.

I had been a satisfied customer until recently. I could no longer purchase the style I had, so received what looked closest.

The design is very flawed. The edges and stitching are rough and tear up my legs through socks.

The waterproof flap is not stitched in correctly which gave me an actual puncture wound in my ankle. I will never be a customer again, and I've only had these boots for a week.

Been the police for 34 years I have worn Bates boots my whole career last two pair were feet killers. Rub on my ankle than the back of my heel.

No cushion and disappointed in Quality. Never again for me . Come on Bates step up your game.

Need new boots I would look elsewhere. Going to try my luck with customer service see if they'll stand behind the product.

boots fell apart from sole to boot itself

I bought two pairs of Bates Tactical boots. I assumed they were top quality and durable since they advertise to active duty servicemen, policemen, firemen, paramedics.

But I either tour a stitch from my movements or the whole bottoms started coming unglued. Hasn't even been 4 months.

You should be ashamed of yourself for advertising to the people that protect and serve, I work at a golf course don't tell me working at a golf course is more strenuous than servicemen's duties. I even went as far as trying to Super Glue them back together because I need them from work, I will never buy from Bates Footwear ever again and I will cast my reviews on to my coworkers and other hard-working Americans

Bought a pair of 6"ultra lights,sole was coming apart after close to 6 months,I keep my boots in excellent condition and do not do above the norm with them,called service dept. They guided me through the form to fill out,send attached foto,after a couple of days received email my boots will be replaced,got them after 14 to 15 days,brand new pair!! Did not experienced what others have ,I also own two other pairs over two years old and still going strong,ultra lights and Delta.

Bought these boots due to civilian work requirements, as well as to use with my military uniform and I've worn them five or six times and am about ready to throw that money into the trash dumpster over having my feet torn up any more. I've worn and broken in many pairs of govt.

issued boots over my 15 years of AD service and never had any tear my feet up like these.. Went back to my worn out militsry issue boots for now...

After ordering a pair of their tactical police boots for a gift on 12/11, I had not received them after 11 days and contacted customer service. They informed me via robo chat that my order was going to be cancelled because they did not have the product in stock.

I was told it takes a few days to process a cancelation (or they could show out of stock on their web site). So not only is a few days over a week for them, but I had to contact them they didn't bother to contact me in anyway.

I still haven't received my refund. I'm glad I didn't get the shoes now after reading the other post they are *** anyway.

This is my fourth pair of bates that have had the heels disintegrate. This was my second time wearing this pair and they fell apart after walking about 100 yards. Completely unacceptable, especially for a 2 year old pair of shoes worn only twice.